1032761--12/10/2010--KEYNOTE_SYSTEMS

related topics

{product, market, service}

{system, service, information}

{customer, product, revenue}

{tax, income, asset}

{acquisition, growth, future}

{property, intellectual, protect}

{personnel, key, retain}

{control, financial, internal}

{provision, law, control}

{regulation, change, law}

{condition, economic, financial}

{stock, price, share}

We have incurred in the past and may, in the future, incur losses, and we may not sustain profitability. The success of our business depends on maintaining a large customer base, either by customers renewing their subscriptions for our products and services and purchasing additional products and services or by obtaining new customers. If our Mobile Cloud products and services decline, we may not be able to grow our revenue and our results of operations will be harmed. The inability of our products and services to perform properly could result in loss of or delay in revenue, injury to our reputation or other harm to our business. A disruption to our global monitoring network infrastructure could impair our ability to serve and retain existing customers or attract new customers. A limited number of customers account for a significant portion of our revenue, and the loss of a major customer could harm our operating results. Our investment in sales and marketing may not yield increased customers or revenue. Our business could be harmed by adverse economic conditions or reduced spending on information technology. We must retain qualified personnel in a competitive marketplace, or we may not be able to grow our business. If we do not complement our direct sales force with relationships with other companies to help market our products and services, we may not be able to grow our business. If the market does not accept our professional services, our results of operations could be harmed. We face competition that could make it difficult for us to acquire and retain customers. If we do not continually improve our products and services in response to technological changes, including changes to the Internet and mobile networks, we may encounter difficulties retaining existing customers and attracting new customers. The market price of our common stock can be volatile. If we were required to write down all or part of our goodwill, our net income and net worth could be materially adversely affected. Our cash, cash equivalents and short-term investments are managed through various banks around the world and we may realize losses on these. If the protection of our proprietary technology is inadequate, our competitors may gain access to our technology, and our market share could decline. Others might bring infringement claims which could harm our business. Our measurement computers and mobile devices are located at sites that we do not own or operate, and it could be difficult for us to maintain or repair them if they do not function properly. The success of our business depends on the continued use of Internet and mobile networks by business and consumers for e-business and communications and, if usage of these networks declines, our operating results and working capital would be harmed. Improvements to the infrastructure of Internet and mobile networks could reduce or eliminate demand for our Internet and Mobile Cloud products and services. If we need to raise additional capital and are unable to do so, our business could be harmed. We have anti-takeover protections that may delay or prevent a change in control that could benefit our stockholders. We may face difficulties assimilating, and may incur costs associated with, any future acquisitions. Failure to maintain effective internal controls and changes to existing regulations may increase our costs and risk of noncompliance as well as adversely affect our stock price, revenue, and reported financial results.

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1032761--12/10/2010--KEYNOTE_SYSTEMS_INC