1066194--9/27/2006--EGAIN_COMMUNICATIONS

related topics

{system, service, information}

{product, market, service}

{property, intellectual, protect}

{operation, international, foreign}

{stock, price, share}

{customer, product, revenue}

{cost, operation, labor}

{acquisition, growth, future}

{stock, price, operating}

{personnel, key, retain}

{loss, insurance, financial}

{control, financial, internal}

{competitive, industry, competition}

Our lengthy sales cycles and the difficulty in predicting timing of sales or delays may impair our operating results If we fail to improve our sales performance and marketing activities, we may be unable to grow our business, negatively impacting our operating results and financial condition Our hybrid revenue model may impact our operating results We must compete successfully in our market segment We have a history of losses and may not be able to be profitable in the future Our failure to expand strategic and third-party distribution channels would impede our revenue growth Due to our limited operating history and the emerging market for our products and services, revenue and operating expenses are unpredictable and may fluctuate, which may harm our operating results and financial condition We may need additional capital, and raising such additional capital may be difficult or impossible and will likely significantly dilute existing stockholders We depend on broad market acceptance of our applications and of our business model We may not be able to respond to the rapid technological change of the customer service and contact center industry Our international operations involve various risks Difficulties in implementing our products could harm our revenues and margins Our reserves may be insufficient to cover receivables we are unable to collect Litigation and infringement claims could be costly to defend and distract our management team We rely on trademark, copyright, trade secret laws, contractual restrictions and patent rights to protect our intellectual property and proprietary rights and if these rights are impaired our ability to generate revenue will be harmed Unknown software defects could disrupt our products and services and problems arising from our vendors products or services could disrupt operations, which could harm our business and reputation We may need to license third-party technologies and may be unable to do so Our common stock has been delisted and thus the price and liquidity of our common stock has been affected and our ability to obtain future equity financing may be further impaired Our stock price has demonstrated volatility and overall declines since being listed on the public market and continued market conditions may cause further declines or fluctuations Ability to hire and retain key personnel Unplanned system interruptions and capacity constraints and failure to effect efficient transmission of data of customer communications and data over the Internet could harm our business and reputation We may be liable for activities of customers or others using our hosted operations If our system security is breached, our business and reputation could suffer and we may face liability associated with disclosure of sensitive customer information The regulatory environment for and certain legal uncertainties in the operation of our business and our customer s business could impair our growth or decrease demand for our services or increase our cost of doing business We may engage in future acquisitions or investments that could dilute our existing stockholders, cause us to incur significant expenses or harm our business

Full 10-K form ▸

1066194--9/27/2006--EGAIN_COMMUNICATIONS_CORP