1087934--3/29/2006--UCN

related topics

{system, service, information}

{product, market, service}

{competitive, industry, competition}

{property, intellectual, protect}

{regulation, government, change}

{product, liability, claim}

{stock, price, share}

{loan, real, estate}

inContact and Intelligent-T are new product offerings so we have no history with the product to determine whether we will be successful in penetrating the market. Our results of operations have shown significant fluctuations over the past several years, which could impact the resources we have to pursue our business and adversely affect an investment in UCN. Declines in our results of operations increases the risk of breaching financial covenants in our revolving credit facility, which could result in a default and accelerate maturity of the loan thereby depleting our working capital and likely making it impossible for us to fund our operations. Our operating results may be negatively impacted by the pricing decisions of our competitors and our providers. We may not be able to mitigate this impact with our other services. Disruptions in the operation of our technology could adversely affect our operations. Our enhanced services are dependent on leased telecommunications lines, and a significant disruption or change in these services could adversely affect our business. Our business could be materially harmed if our computer systems were damaged. We use the Internet in various aspects of our business. The viability of the Internet as an information medium and commercial marketplace will depend in large part upon the stability and maintenance of the infrastructure for providing Internet access and carrying Internet traffic. A fundamental requirement for online communications is the secure transmission of confidential information over public networks. Our failure to protect this confidential information could result in liability. Our growth and results of operations are unknown, which means an investment in us has greater risk. Our inability to promote our name and service could adversely affect the development of our business. Our development of enhanced services could subject us to claims of patent infringement that would adversely affect our results of operations. Regulation of IP telephony services is unclear, so the imposition of significant regulation in the future could adversely affect our operations. Future sales or the potential for sale of a substantial number of shares of our common stock could cause the trading price of our common stock to decline and could impair our ability to raise capital through subsequent equity offerings.

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1087934--3/29/2006--UCN_INC